◆ Madcortes
Contact us
Madcortes is a small independent team reviewing online pokies sites for players in Australia. If you have spotted an error, want to ask about a review, or represent a brand, the addresses below reach the right person directly. Please write in plain English and include enough detail for us to follow up without guessing.
Corrections and editorial
Write to editor@madcortes.com. Include the page link, the exact sentence you believe is wrong, what you think is correct, and a source such as a terms page or screenshot.
editor@madcortes.com
General questions
Use info@madcortes.com for questions about the site, our reviews or how we compare the 9 brands. Tell us which page you were reading and what you would like clarified.
info@madcortes.com
Partnerships
Operators and affiliates can contact partners@madcortes.com. Include your company name, the brand involved and your proposal. Commercial discussions never change review scores or rankings, which stay with the editorial team.
partners@madcortes.com
Usually within 2 business days · Corrections & updates
Frequently Asked Questions
Can you help me with a dispute against a casino?+
We cannot act on your behalf or recover funds, because we are a review site and not the operator. We do want to hear about unpaid withdrawals or unclear terms, though. Send details to editor@madcortes.com, and first raise the issue with the casino's own support and its licensing body.
How quickly will I get a reply?+
We read every message and reply as soon as a team member has checked the details. Simple questions are usually answered faster than correction reports, because corrections need us to re-test the point against the casino's current terms before we write back.
Can I ask Rebecca Thornton a question directly?+
Yes. Send it to editor@madcortes.com and mention her name in the subject line. Rebecca or one of our editors, James Whitfield, Sophie McAllister or Liam O'Connor, will pick it up depending on the topic.
What if I am worried about my own gambling?+
Please reach out to a dedicated service rather than us. In Australia, Gambling Help Online offers free, confidential support around the clock, and BetStop lets you self-exclude from licensed online wagering providers. We are happy to point you to resources, but we are not counsellors.